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Customer address to be visible in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that...
Guest 10 months ago in user experience improvement 2 Under review

freeze row with column description in worklists

What impact would it have on your daily tasks in terms of time saving or cost reduction? row is not visible when you want to scroll down and the column description is lost / if we have to much rows and want slide to left and right site, row with c...
Guest 4 months ago in user experience improvement 10 Planned

Copy feature inside FRO, FWO, etc.

What impact would it have on your daily tasks in terms of time saving or cost reduction? Today it is very difficult to copy FRO number, FWO number, etc. when you are inside the document, it becomes frustrating when you try to do so as it takes tim...
Jose Maria Martinez Rocamora 5 months ago in user experience improvement 1

Match TMS haualge instruction max characters to GCSS

What impact would it have on your daily tasks in terms of time saving or cost reduction? 3 mins per BL for 40% of NCAM vol. Sometimes GCSS h.instructions have more characters than what TMS field can take. This causes dispatchers to have to open GC...
Guest 10 months ago in user experience improvement 1

Include Net Weight in TMS

What impact would it have on your daily tasks in terms of time saving or cost reduction? Net weight is used to charge/pay overweight and to understand what type of chassis we need from vendor. Due to this, dispatcher needs to go into GCSS to extra...
Guest 10 months ago in user experience improvement 2 Planned

Trailer License Number to be added in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Current trailer license is provided by vendor in SC, it is in the FRO individual display but is not in the FRO worklist so to fetch this information, dispatch...
Guest 10 months ago in user experience improvement 0 Under review

Button next to FRO number on each menu to easily copy FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Vital seconds on FRO transactions. How frequently would you use this improvement? Daily How should it work? Just add a button next to FRO number displayed on ...
Guest about 1 year ago in user experience improvement 2 Will not implement

Productivity Control

What impact would it have on your daily tasks in terms of time saving or cost reduction? Inland delivery manager/supervisor enabled with more data to identify produtivity on dispatcher and country level. How frequently would you use this improveme...
Guest about 1 year ago in user experience improvement 4 Already exists

Display Appointment in Stages for cross town moves (OP->OP)

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving- reduce ISRs as the appointment would populate in the FRO worklist and CODs. CX would be able to self service if they are inquiring 'when will thi...
Guest about 1 month ago in configuration request 0

Carrier Change Reason / Manual overridden vendor

What impact would it have on your daily tasks in terms of time saving or cost reduction? user effected 8container per week 250time (minutes) spent by Dispatcher ( on current process 1 min/fro FTE IMPACT 0 daily 5 0 fro at day Will help to identify...
Guest over 1 year ago in  4 Will not implement