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First Mile Ideas Portal
Status Already exists
Created by Guest
Created on Jul 10, 2024

Productivity Control

What impact would it have on your daily tasks in terms of time saving or cost reduction?

Inland delivery manager/supervisor enabled with more data to identify produtivity on dispatcher and country level.

How frequently would you use this improvement?

Daily

How should it work?

Having a dashboard that allows you to check the dispatcher performance. if all his/her orders are being correctly closed, performance on disputes, approvals, planning, but data should be available daily for the team to check their performance.


  • Attach files
  • Admin
    Saurabh Singh Dev
    Aug 9, 2024

    Hi @Guest - can you check this SAC report? (https://maersk.eu10.sapanalytics.cloud/sap/fpa/ui/tenants/377eb/app.html#/story2&/s2/814CEE01274A4B6A942E8A7A0CD16DE0/?mode=view) It's meant to monitor dispatcher performance using the e2e flow of an order. If you need further stats on how well a dispatcher is doing then we can discuss further.

  • Admin
    Vineet Mehra
    Aug 8, 2024

    @Saurabh Singh Dev Can you review this idea under SD performance dashboard or any other analytics engine ?