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First Mile Ideas Portal
Status Under review
Categories new capability
Created by Guest
Created on Apr 23, 2025

Automate FRO Life cycle status to completed

What impact would it have on your daily tasks in terms of time saving or cost reduction?

Reduces time in manually completing FROs and itentifying why they are not set to completed.

How frequently would you use this improvement?

Daily

How should it work?

FRO's that are manually changed from 'Completed' to 'In Progress' should automatically move back to 'Completed' after X days if FSD is in place. Often, dispatchers will move a FRO to 'In progress' to troubleshoot but do not move them back to completed. This leads to thousands of FROs that are executed, have an FSD but LC to be in progress.


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  • Admin
    Hichem Tlemsani
    Reply
    |
    May 9, 2025

    Notes meeting 8May,

    moving to in process i) to send to vendor ii) troubleshooting

  • Admin
    Hichem Tlemsani
    Reply
    |
    May 7, 2025

    Thanks @Rozanne Botman I suggest to review the reversal process as it should not happen as impacting PandL accuracy. in some cases it may be needed it though