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user experience improvement

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Customer address to be visible in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that...
Guest 9 months ago in user experience improvement 2 Under review

Trailer License Number to be added in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Current trailer license is provided by vendor in SC, it is in the FRO individual display but is not in the FRO worklist so to fetch this information, dispatch...
Guest 9 months ago in user experience improvement 0 Under review

Dashboard to Monitor Orders Pending Optimization During System Instability

What impact would it have on your daily tasks in terms of time saving or cost reduction? Having a dashboard to monitor orders pending optimization would save time by reducing manual checks and avoid early FRO assignments. How frequently would you ...
Guest 15 days ago in user experience improvement 0 Under review

Add GEO/RKST codes in the FRO stages tab

What impact would it have on your daily tasks in terms of time saving or cost reduction? With having these RKST codes in TMS, we can eliminate having to use GCSS for each rate we search, which could reduce several minutes on searching 1 single rat...
Guest about 2 months ago in user experience improvement 0 Under review

Update Invoicing Status wording in TMS FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would reduce a lot of time in dispatchers not having to open each FRO and to have a better understanding on what is going on from a FRO worklist perspectiv...
Guest about 2 months ago in user experience improvement 2 Under review

Charge description should not be an editable field

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? Daily How should it work? When a dispatcher adds a charge in the charges tab, they should not be allowed to edi...
Guest about 1 month ago in user experience improvement 1 Under review

Add spot selector reason code in charges tab

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save time and confusion on the dispatchers end to identify where the rate came from. Often there are issues between MRE and TMS and this could clarif...
Guest about 2 months ago in user experience improvement 0 Under review

Seal numbers visible direct in FRO worklist / query

What impact would it have on your daily tasks in terms of time saving or cost reduction? as of now, dispatchers have to go in one FRO at a time and copy/paste Seal number to an excel sheet or do the same exercise in COMET, which is very time consu...
Guest about 1 year ago in user experience improvement 2 Under review

Highlight the key search criteria to easy look up

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? daily How should it work? Highlight " Booking Reference ", " Customer Name", and " Freight Order" in "Quick cri...
Guest 11 months ago in user experience improvement 0 Under review

BlockTrain Rail Freight Orders worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? user effected 6fro per week 125 time (minutes) spent by Dispatcher ( on current process 3 min/fro FTE IMPACT 0,16 daily How frequently would you use this impr...
Guest over 1 year ago in user experience improvement 0 Under review