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configuration request

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Automation to merge FROs to RCO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving for around 30 mins per impacted Enduser How frequently would you use this improvement? every day / 3 - 5 times How should it work? I...
Guest about 2 months ago in configuration request 1

Need logic change: SC can’t update the status of a FRO once it’s in the invoicing stage

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving due to less vendor queries less action items on E2E report How frequently would you use this improvement? daily How should it work? ...
Guest 8 days ago in configuration request 0

Display Appointment in Stages for cross town moves (OP->OP)

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving- reduce ISRs as the appointment would populate in the FRO worklist and CODs. CX would be able to self service if they are inquiring 'when will thi...
Guest 5 months ago in configuration request 0

Worklist (Rail / Road / consumption) updates

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving and better overview How frequently would you use this improvement? minimum 20 times per day How should it work? better overview for dispatcher to ...
Guest 6 months ago in configuration request 0

TRIP TYPE Determination

Let me explain: Generic Rule set since 2020 is Port Empty depot Trip type La spezia La spezia RT but for some CUSTOMER REGION we set specific rule on 2024 like below in order to have FRO planned by optimizer as OW with ER ...
Guest 15 days ago in configuration request 0

Preferred vendor BLT

What impact would it have on your daily tasks in terms of time saving or cost reduction? E2E automation impacted: optmizer is not assigning correct preferred vendor when Road fro is linked to Rail Block train How frequently would you use thi...
Guest 15 days ago in configuration request 0

Remove the option for dispatchers to request charges which are not valid in NAM (or their respective region otherwise).

What impact would it have on your daily tasks in terms of time saving or cost reduction? Prevent invoicing problems with vendors, reduce work to fix impacted orders. How frequently would you use this improvement? Weekly How should it w...
Guest about 1 month ago in configuration request 0

Include "EDI resend" as a vendor change reason

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving in regard to vendor queries, cases created Cost savings- EDI vendor would have no visibility on new order unless checking SC which is not likely...
Guest about 1 month ago in configuration request 0

to have a field /filtering option in Filters/Queries to search for the linked FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Dispatchers can differentiate in Truck Filters, which orders are connected to a linked FRO Transport. How frequently would you use this improvement? Globally ...
Guest 6 months ago in configuration request 1

Vendor Office Code logic change

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving/cost reduction: due to incorrect office codes being assigned due to current logic, FROs are timing out/being missed by vendors. Dispatch often h...
Guest 29 days ago in configuration request 0