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configuration request

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Integrate the file “Vendor Comments” from TMS within the Service View in Case Management.

What impact would it have on your daily tasks in terms of time saving or cost reduction? This improvement would eliminate the need to check two different systems (TMS and Case Management) to obtain critical information about shipment status and ...
Guest 27 days ago in configuration request 0

EXECUTED STATUS

What impact would it have on your daily tasks in terms of time saving or cost reduction? Based on the missing executed report, we found that the EXECUTED status is affected by a rule that is too restrictive Please evaluate the possibility of cha...
Guest 25 days ago in configuration request 0

Automation to merge FROs to RCO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving for around 30 mins per impacted Enduser How frequently would you use this improvement? every day / 3 - 5 times How should it work? I...
Guest 3 months ago in configuration request 1

Display Appointment in Stages for cross town moves (OP->OP)

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving- reduce ISRs as the appointment would populate in the FRO worklist and CODs. CX would be able to self service if they are inquiring 'when will thi...
Guest 6 months ago in configuration request 0

Worklist (Rail / Road / consumption) updates

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving and better overview How frequently would you use this improvement? minimum 20 times per day How should it work? better overview for dispatcher to ...
Guest 7 months ago in configuration request 0

Include "EDI resend" as a vendor change reason

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving in regard to vendor queries, cases created Cost savings- EDI vendor would have no visibility on new order unless checking SC which is not likely...
Guest 2 months ago in configuration request 0

to have a field /filtering option in Filters/Queries to search for the linked FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Dispatchers can differentiate in Truck Filters, which orders are connected to a linked FRO Transport. How frequently would you use this improvement? Globally ...
Guest 7 months ago in configuration request 1

Remove the option for dispatchers to request charges which are not valid in NAM (or their respective region otherwise).

What impact would it have on your daily tasks in terms of time saving or cost reduction? Prevent invoicing problems with vendors, reduce work to fix impacted orders. How frequently would you use this improvement? Weekly How should it w...
Guest 2 months ago in configuration request 0

Need logic change: SC can’t update the status of a FRO once it’s in the invoicing stage

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving due to less vendor queries less action items on E2E report How frequently would you use this improvement? daily How should it work? ...
Guest about 1 month ago in configuration request 0

"Equipment" as futile trip reason code

What impact would it have on your daily tasks in terms of time saving or cost reduction? Adding the reason code "Equipment" for approving costs for a futile trip would ensure the correct mapping of costs within the company. How frequently would yo...
Guest 9 months ago in configuration request 2 Planned