Risk of revenue leakage Notification in case PDF not sent / generated to stakeholder : dispatchers should recieve or Pop up from system and a column in worklist Monitored with PRB0061651 , we have an average of 7 Fro/day (1,5%) that is not generat...
We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer...
What impact would it have on your daily tasks in terms of time saving or cost reduction? It will save time as it will eliminate dispatchers from having to use mutliple systems. How frequently would you use this improvement? Daily How should it wor...
What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save time and confusion on the dispatchers end to identify where the rate came from. Often there are issues between MRE and TMS and this could clarif...
What impact would it have on your daily tasks in terms of time saving or cost reduction? For OTCX / CX users that do not know kms distances and corresponding TTs it would be useful to have at FWO level, especially to solve Planning Blocks of "Insu...
Possibility to trigger FWO/FRO from SAP TM from GCSS
In METS+ CX team had possibility to trigger manual transport order from GCSS booking/TPdoc for deliveries where inland leg added separately or issues preventing normal flow.
What impact would it have on your daily tasks in terms of time saving or cost reduction? Avoid failed reception of FWO in SAP TM How frequently would you use this improvement? Daily How should it work? I know we've already implemented a function t...
Manual Change reason -Adding Notes for each amendment
What impact would it have on your daily tasks in terms of time saving or cost reduction? dispatcher will provide directly the reason of change without updating his/her manager for control audit reasons. How frequently would you use this improvemen...
What impact would it have on your daily tasks in terms of time saving or cost reduction? It will give Visibility on email and pending items will be cleared much faster How frequently would you use this improvement? Every Day How should it work? Fe...
What impact would it have on your daily tasks in terms of time saving or cost reduction? Make the CX agents better able to self service questions from customers on SD delivery and pick up requests. How frequently would you use this improvement? Da...
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Under review
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Already exists
